Privacy Policy

This website is operated by Josh Forman trading as Capcha Creative (ABN 90 294 511 521), based in North West Tasmania. In this policy, "we" and "us" means Capcha Creative. We respect your privacy and handle personal information in line with the Australian Privacy Principles.

Depending on how you deal with us, we may collect:

We only collect what we need for the purposes below.

Mostly directly from you, through the forms on our website, by email, phone or in person. Sometimes a client or event organiser may pass on your contact details so we can coordinate a job.

We won't use your information for unrelated purposes, and we don't sell it.

Some of our service providers, including Netlify (website and form submissions) and Google (email and documents), may store information on servers outside Australia, including in the United States.

We store information in password-protected accounts and limit access to people who need it. No system is completely secure, but we take reasonable steps to protect your information from misuse, loss and unauthorised access.

We keep client records for as long as needed for the work and for our tax and legal obligations. Crew and enquiry submissions that don't go ahead are deleted after 12 months. You can ask us to delete your details sooner.

Our website doesn't use analytics or tracking cookies. Our website host, Netlify, may log basic technical information such as IP addresses for security and operational purposes. We load fonts from Google Fonts, which may record your IP address when loading page assets. No third-party tracking or advertising scripts are used.

You can ask to see the information we hold about you, correct it, or have it deleted, by contacting us using the details below. We'll respond within 30 days.

When we are engaged by a client to capture photos or video at an event or shoot, responsibility for obtaining consent from participants and for approving what is published rests with the client. Our client agreements set out those obligations.

Unless a project is marked confidential or a client has specifically requested otherwise, Capcha Creative may use content produced in the course of a project — including footage, photos and edited work — for our own portfolio, website and marketing purposes.

If you appear in content that Capcha Creative is using for marketing and you would like to be removed, contact us using the details below and we will remove it promptly.

If you'd prefer not to appear in footage we're capturing at an event, please let us or the event organiser know on the day and we'll do our best to accommodate you.

If you have a concern about how we've handled your information, contact us first and we'll work with you to resolve it. If you're not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.